How We HandleYour Information
What we collect, why we collect it, and how it's kept safe — including how payments through Cash App, Apple Pay, Zelle, and Chime are handled.
What We Collect
Contact, order, and payment details needed to fulfill your order.
Why We Collect It
To process orders, ship parts, and answer your questions.
Payment Security
Payments go directly through Cash App, Apple Pay, Zelle, or Chime — not stored on our servers.
Your Choices
You can ask us what we have on file, or ask us to delete it, any time.
Information We Collect
When you browse our site, place an order, or contact us, we may collect:
- Contact information — your name, email address, phone number, and shipping address.
- Order information — the parts you've purchased or requested, vehicle year/make/model, and any notes you send us.
- Payment information — handled directly by the payment method you choose (see Section 3 below). We do not store your full card, bank, or payment app login details on our own servers.
- Usage information — basic technical details like your browser type and pages visited, collected automatically as you use the site.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including confirming fitment and calculating shipping
- Send you order confirmations, invoices, and shipping updates
- Respond to questions, part requests, and support inquiries
- Improve our website and inventory based on how it's used
We do not sell your personal information to third parties.
Payment Processing
We currently accept payment through the following methods:
These are third-party payment services. When you pay us through one of them, your payment details (card number, bank account, or app login) are handled directly by that provider under their own privacy policy and security practices — we never see or store your full payment credentials. We only receive confirmation that a payment was made, along with the amount and any reference details needed to match it to your order.
Cookies & Tracking
Like most websites, ours may use cookies and similar technologies to keep your cart working, remember your preferences, and understand how visitors use our site. You can disable cookies in your browser settings, though some parts of the site (like checkout) may not work properly without them.
How We Share Information
We share your information only where it's needed to run your order, such as:
- Shipping carriers, to deliver your part and provide tracking
- Payment providers listed above, to process your payment
- Service providers who help us run the website (such as hosting), under their own confidentiality obligations
- Law enforcement or legal authorities, only if required by law
Data Security
We take reasonable steps to protect the information you share with us. That said, no method of transmission or storage online is 100% secure, and we can't guarantee absolute security — but we work to keep your information protected and limit access to what's necessary to serve you.
Your Rights & Choices
You can reach out to us any time to:
- Ask what personal information we have on file for you
- Ask us to correct inaccurate information
- Ask us to delete your information, where we're not required to keep it (e.g. for order records)
- Opt out of any marketing emails using the unsubscribe link, if you've received one
Children's Privacy
Our site is intended for adults purchasing auto parts and is not directed at children. We do not knowingly collect personal information from anyone under 13.
Changes To This Policy
We may update this policy from time to time as our business or the law changes. Any updates will be posted on this page with a new "Last Updated" date.
Contact Us
Questions about this policy or your information? Reach out any time — call or text (802) 825-0819, or email info@primeluxautopartsandsalvage.com.
Have A Privacy Question?
We're glad to explain anything on this page in plain language.